Cancelling or refusing an order
Because you pay on delivery, changing your mind costs nothing as long as the parcel is unpaid.
During the call
Tell the advisor you no longer want the product: the order is cancelled.
At the door
Refuse the parcel from the courier. You pay nothing and it goes back to the distributor.
After paying
If the pack is damaged or it is not the product you ordered, write to contacto@circaline.shop with the product name and the mobile number of the order. We reply with the distributor's solution.